We have been rated
4.6
out of 5
based on 609 ratings.
Ian Grieve staff were good because they covered every aspect of the transaction very well
Mr Allan Ross
I was happy with the service at Ian Grieve because they were very helpful any time I phoned to ask about car and arrange collection, I dealt with David..
Ms Jane Welsh
Ian Grieve were helpful, especially David Driver because he was very knowledgeable and patient in explaining everything about the car and the purchase. There were no sudden hidden extras, the price advertised was the price I paid. They gave me a fair trade-in price for my old car. Nothing was too much trouble, I was able to test drive the car and they even helped me to retain my private plate and made new plates, and ensured I understood all the controls on the car before I left the forecourt. The salesroom was immaculate, clearly marked for covid restrictions and social distancing carried out with every visit. I would recommend Ian Grieve
Mrs Scott
I'd definitely recommend Ian Grieve because I found the car I wanted.
Mrs Gillian Brand
Ian Grieve staff were good because they were very courteous,patient and went above and beyond to make sure I could take the home as soon as possible.
Mrs D
I would recommend Ian Grieve to friends and family because the service was great, staff are friendly and helpful. I purchased my last vehicle from them and had it for 15yrs, so when I was looking for a new vehicle they had what I needed everything was hassle free
Kim Pearson
I'd recommend Ian Grieve to a friend because I found them (and Gavin Fraser, Brand Manager in particular) to be friendly, knowledgeable, informative and very professional. I appreciated the time spent with me, the care giving to the sales and hand over process, and how there was ample time provided for carefully explaining various aspects of the vehicle and for the opportunity to ask any, and as many, questions that I had.
Dr M
I was happy with the service at Ian Grieve because got fair price for my vehicle and everything was straightforward and sales person very good .
Mr James O'Connor
The experience at Ian Grieve was excellent. Gavin the sales manager was very efficient, always there to help and answered the phone whenever needed. It was great to do business with him and I look forward to doing business in the future.
As a wheelchair user, I had additional requests, including arranging for adaptations (hand controls & wheelchair hoist) to be fitted. Ian Grieve coordinated all of this for me, using a local company. I also arranged for some steps to be sent to them, which they were happy to fit on my behalf.
Very friendly & helpful and a great price for a lovely vehicle.
Mr Keith F
I'd recommend Ian Grieve to anyone because they are a very friendly and professional company.
Mr Richard Turnbull
The experience at Ian Grieve was great because. The car had to go back for some minor work under warranty. Was fixed very quickly and was returned to me all washed and clean--a nice touch.
Mr Christopher M
commend Ian Grieve because all my problems and queries were dealt with in a friendly and professional way .My car was exactly what I needed and I had no pressure to buy it. I was kept updated throughout the transaction in spite of being 300 miles away from the garage. I would use them again. Excellent service. Super car!
Mrs Penelope Browning
I'd suggest Ian Grieve to a friend because of the help from the salesman and the garage booked it in to fix the rattle ASAP. All sorted now. Very happy.
Mr Alan Clark
My experience at Ian Grieve was positive because our salesperson, David, proved to be knowledgeable, personable and very helpful. No giving nonsense. We were planning to go and see another car before making our decision and David was friendly, honest and not pushy at all which we found endearing. He also offered us another alternative car that had zero road tax and after thinking about it we just came back for this option without visiting the other dealer. He also explained clearly all the steps to complete the purchase and had the car ready within hours which was a godsend as I needed it for work. AAA to him.
Miss Silvia Perez
Really satisfied with the sales service from Ian Grieves especially the rep David Driver during the lockdown. Appreciate the team facilitating the test drive of my vehicle Part Exchange was smooth. One negative experience however was that my car came with only one functioning Day Time Light. I only noticed this after 5 days of my purchase, now I have to pay over £100 to have a DRL fitted. I thought the garage should have provided a replace DRL bulb for free.
Otherwise the team at Ian Grieves have been great.
Mr Chun Paul Ho
I would recommend Ian Grieve to friends and family because great car, great price, great service
Mr David Jones
My experience at Ian Grieve was memorable because the salesman understood what I was after right from the start and did everything to meet my requirements and expectations. I was only shown vehicles that met my requirements and price range. There was a good choice due to the volume of turnover at this dealer. Car was immaculate when picked up and the social distancing measures were very well thought out.
Dr L
I was happy with the service at Ian Grieve because they made me feel special and guided me through the whole process Robert was professional at all times very easy to talk to and we did not feel pressured at all he went to great lengths in helping us obtain the service history of the car we traded in First class
Mrs Margaret Moffat
Ian Grieve were fantastic because they were completely professionally and extremely friendly. Everything was sorted ina timely manner.
Miss M
I'd definitely recommend Ian Grieve to friends and family because friendly staff no pressure to buy
Mr Paul Murray
My experience at Ian Grieve was cracking because it had the feeling of a family firm and complete honesty ...no pressure to buy: just support from a happy team.
Mr Alexander Steel
I was happy with the service at Ian Grieve because they couldn’t be more helpful made sure I was happy with what I was getting and I absolutely love my new car
Miss Lauren Pow
I'd recommend Ian Grieve because resolved issues with my original car and after negotiation traded desiel model for petrol. I am now very satisfied with the performance of my car.
Mrs Letham
I'd recommend Ian Grieve because I found them to be very professional and so far I’m happy with the vehicle I purchased
Mrs Kirsty Hughes
David Benwell at Ian Grieve was a pleasure to deal with. Under the very difficult times due to local restrictions we completed the sale totally remotely, based on trust because of earlier dealings with him, our previous Outback in 2016. We live 120 miles away but return to Ian Grieve because their attitude in dealing with customers is so much better than my experience with local dealers - I have had various Subaru models continuously for more than 20 years and have seen the extremes of dealerships!
Professor Ian Shennan
I have already recommended Ian Grieve to a friend who is looking for a car after passing their driving test as we had a very good experience there and love our new car.
Mrs Judith Liddell
Positive points, upfront sales no info hidden any questions answered. Nice clean car handed over in a timely manner as expected.
Negatives, driver's windscreen wiper came off in my hand, consumable so didn't contact them.
Everything else has been good.
Mr Peter D
My experience at Ian Grieve was memorable because I didn’t feel pressured by salesman. Everyone friendly , accommodating and happy to answer my questions
Mrs Sheona Craig
Rob was brilliant and sorted me out with a new Jeep Renegade. The Ian Grieve garage is 70 miles from my house but I decided to go here to find a new Jeep. Service from start to finish was excellent and I'd be happy to recommend.
Mr Ryan Thomson