We have been rated
out of 5
based on 616 ratings.
David Benwell was a pleasure to deal with from start to finish. He was clearly committed to providing excellent service without a hint of the pushy approach I’ve experienced at other dealerships.
Ian Grieve sourced a vehicle for me that fitted the bill well. Our local dealer in Devon wasn't able to do this.The sales front man at Ian Grieve, James, was efficient without being pushy. I flew from Devon to Falkirk to collect the car and was collected at the airport -- all pretty efficient. The vehicle handover was a bit rushed but otherwise things were good. There are a couple of minor issues with the car (split door seal, a scuff in the plastic that had presumably been filled by the Subaru ex-mgt car pdi gang). The excellent local dealer in Devon is going to replace the door seal. The car took ages to get out of Subaru / IM's hands and into the dealer -- this was driving me and James nuts....and surely they could have made a better job of the scuffed trim in this time. The job they did was cosmetically fine but not tough enough.
Mr Peter Oldham
Ian Grieve were great because the salesman (David) listened to what was important to me and did not have a "pushy" manner. It is said that people buy from people and I will walk away if I don't like a sales person's attitude. Working on that premise, David is a real asset to the company. My car is great and although I have not had it for very long, I think it is the right car for me.
Ms Anne Maver
I would recommend Ian Grieve to friends and family because buying a car was made so easy. I done the research on the car previous to visit so I knew my mind was set on it. I just needed reassurance.
Miss Aleksandra Dratwinska
Ian Grieve were great because my salesman David was really friendly and very helpful. This was the first time I have bought a car and I would happily go there again.
The experience at Ian Grieve was great because the salesman made the whole experience of trading in my vehicle for another one so seamless and easy.
Miss Alice Lavinia Bowman-Vaughan
Ian Grieve were helpful because they didn’t use any sales speak and listened to what I was looking for. Seemed very honest and trustworthy.
My experience at Ian Grieve was positive because, Gavin was exceptional in his knowledge and understanding of the Subaru product and was paramount in giving me confidence in the car. 2 months on and I'm ecstatic about the STI I bought from them, awesome fun and in the recent snow such reassurance even on normal tyres, on winter tyres I can only imagine what a workhorse it would be.... hats off to Subaru, other premium cars really don't come close to this reassurance and realisability with their so called 4 wheel drive...
Mr Owain P
Ian Grieve were great because of their attention to detail
I had a great experience at Ian Grieve because all my questions about the car I bought were fully answered with no flannel.
I'd definitely recommend Ian Grieve to friends and family because the car was as described and got a good trade in deal for my old car too. Gavin was both friendly and helpful. Wouldn't hesitate to buy from them again.
My experience at Ian Grieve was positive because the staff Involved in helping me with my car purchase were extremely courteous and also very knowledgeable about the product. It was an ideal customer experience.
Mr William Armstrong
Ian Grieve were great because Subaru cars are excellent and this is the nearest dealer to me.
Mr William Moonie
I'd suggest Ian Grieve to a friend because easy communication and easy to work with
Mrs Doreen Crawford
The experience at Ian Grieve was great because I found the staff which I dealt with to be very helpful and obliging. My car has been in the garage twice these last few months and each time the service has been excellent.
Mrs Catherine McManus
The experience at Ian Grieve was fantastic because they make you feel valued
Mrs Lynn Waddell
I'd endorse Ian Grieve because the task was completed on time
My experience at Ian Grieve was cracking because the reception was very helpful and the service was done
I'd definitely recommend Ian Grieve to friends and family because the atmosphere was totally different to my previous experience with my Subaru
My experience at Ian Grieve was positive because all the work was completed promptly
I'd endorse Ian Grieve because all the work got done
The experience at Ian Grieve was great because the team were very friendly
I had a great experience at Ian Grieve because the experience was perfect for me
Ian Grieve were great because the service team explained everything very well and were exeptional
I'd recommend Ian Grieve to a friend because i like the fact im not hassled and i like the Subarus and down to earth attitude
Ian Grieve staff were good because the only thing was a lack of a valet inside the car when it was serviced which was surprising!
Ian Grieve were helpful because they were nice people, a bit of hilarity going on. The car park could be better!
I had a great experience at Ian Grieve because they collected from home and delivered it back!
My experience at Ian Grieve was memorable because they also picked up there was an advisory notice out on the car which needed to be done under the warranty. Impressed!
Rev Raymond Breslin
I'd recommend Ian Grieve to a friend because everyone was very friendly and pleasant