Aftersales

We are passionate about looking after our customers and take great pride in looking after your vehicle, we like to look after people the way we would like to be treated ourselves. We offer a Free collection and delivery service as well as courtesy cars.

We have been rated 4.36 out of 5 based on 641 ratings.


I never felt pressured at anytime, the salesman was great from the start.

Mrs Wendy Jack

I would recommend Ian Grieve to friends and family because Adam went out of his way to find us the right car and took care of any problems.

Mrs McDonald

I'd definitely recommend Ian Grieve to friends and family because the service provided was great! Big thanks to James for all his help!

Mr Daniel B

I had a great experience at Ian Grieve because Service that goes beyond the norm was offered by the sales agent David, who took the time and had the patience to stay with us right through the full process and a couple of days later he phoned us at home to make sure that we were happy with our purchase. Superb service from an independent dealer, others could do with following their personal touch approach.

Mrs Jean Baxter

Ian Grieve were fantastic because there was no pressure to buy and the standard of the vehicles were excellent with lots of choice and price ranges but the overriding factor was from the manager to the salesman and all other staff they were very pleasant to deal with and I would certainly recommend them . All the best David Weir .

Mr David Weir

My experience at Ian Grieve was cracking because the salesman was not pushy

Mrs Tracey Wardlaw

I would recommend Ian Grieve to friends and family because they have never let me down, repeat business says a lot for any company and ive gone back again.. says it all doesn't it?

Mr Dunn

Very well treated.

Mrs Morag McMillan

I was pleased with Ian Grieve and would recommend them because the level of service was very good indeed. We got the perfect car for our needs. We have had a Suzuki before and really liked it. Staff were friendly and helpful as before. We are typical returning customers.

Mr Thomas Brown

David Benwell was a pleasure to deal with from start to finish. He was clearly committed to providing excellent service without a hint of the pushy approach I’ve experienced at other dealerships.

Mrs C

Ian Grieve sourced a vehicle for me that fitted the bill well. Our local dealer in Devon wasn't able to do this.The sales front man at Ian Grieve, James, was efficient without being pushy. I flew from Devon to Falkirk to collect the car and was collected at the airport -- all pretty efficient. The vehicle handover was a bit rushed but otherwise things were good. There are a couple of minor issues with the car (split door seal, a scuff in the plastic that had presumably been filled by the Subaru ex-mgt car pdi gang). The excellent local dealer in Devon is going to replace the door seal. The car took ages to get out of Subaru / IM's hands and into the dealer -- this was driving me and James nuts....and surely they could have made a better job of the scuffed trim in this time. The job they did was cosmetically fine but not tough enough.

Mr Peter Oldham

Ian Grieve were great because the salesman (David) listened to what was important to me and did not have a "pushy" manner. It is said that people buy from people and I will walk away if I don't like a sales person's attitude. Working on that premise, David is a real asset to the company. My car is great and although I have not had it for very long, I think it is the right car for me.

Ms Anne Maver

I would recommend Ian Grieve to friends and family because buying a car was made so easy. I done the research on the car previous to visit so I knew my mind was set on it. I just needed reassurance.

Miss Aleksandra Dratwinska

Ian Grieve were great because my salesman David was really friendly and very helpful. This was the first time I have bought a car and I would happily go there again.

Miss P

The experience at Ian Grieve was great because the salesman made the whole experience of trading in my vehicle for another one so seamless and easy.

Miss Alice Lavinia Bowman-Vaughan

Ian Grieve were helpful because they didn’t use any sales speak and listened to what I was looking for. Seemed very honest and trustworthy.

Miss Cowie

My experience at Ian Grieve was positive because, Gavin was exceptional in his knowledge and understanding of the Subaru product and was paramount in giving me confidence in the car. 2 months on and I'm ecstatic about the STI I bought from them, awesome fun and in the recent snow such reassurance even on normal tyres, on winter tyres I can only imagine what a workhorse it would be.... hats off to Subaru, other premium cars really don't come close to this reassurance and realisability with their so called 4 wheel drive...

Mr Owain P

Ian Grieve were great because of their attention to detail

Mr R

I had a great experience at Ian Grieve because all my questions about the car I bought were fully answered with no flannel.

Mrs L

I'd definitely recommend Ian Grieve to friends and family because the car was as described and got a good trade in deal for my old car too. Gavin was both friendly and helpful. Wouldn't hesitate to buy from them again.

Mr Kinnaird

My experience at Ian Grieve was positive because the staff Involved in helping me with my car purchase were extremely courteous and also very knowledgeable about the product. It was an ideal customer experience.

Mr William Armstrong

Ian Grieve were great because Subaru cars are excellent and this is the nearest dealer to me.

Mr William Moonie

I'd suggest Ian Grieve to a friend because easy communication and easy to work with

Mrs Doreen Crawford

The experience at Ian Grieve was great because I found the staff which I dealt with to be very helpful and obliging. My car has been in the garage twice these last few months and each time the service has been excellent.

Mrs Catherine McManus

The experience at Ian Grieve was fantastic because they make you feel valued

Mrs Lynn Waddell

I'd endorse Ian Grieve because the task was completed on time

Mr M

My experience at Ian Grieve was cracking because the reception was very helpful and the service was done

Mr N

I'd definitely recommend Ian Grieve to friends and family because the atmosphere was totally different to my previous experience with my Subaru

Mrs G

My experience at Ian Grieve was positive because all the work was completed promptly

Mr G

I'd endorse Ian Grieve because all the work got done

Brian Johnston

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